PROVINCIAL HEALTH ORDER

Effective April 21-May 25, 2021

April 21st, 2021 — Premier John Horgan, along with Minister of Health Adrian Dix, and Provincial Health Officer, Dr. Bonnie Henry, announced new enforcements of the travel advisory and signaled intent to restrict non-essential travel under our Provincial State of Emergency.

Details of the April 21, 2021 Emergency Program Act (EPA) can be found here.

Under the EPA, an order restricting non-essential travel between certain regions of the province is in place until May 25 at midnight. This includes travel for:

  • Vacations, weekend getaways and tourism activities
  • Visiting family or friends for social reasons
  • Recreation activities

Ocean Trails Resort is located in the Island Health Authority.

Ocean Trails Resort will not be accepting any new reservations for those residing outside Vancouver Island Health Authority from now until May 25, 2021.

At this stage, we all need to do our part and protect our communities, friends and family. Like you, we want all travel to return as soon as possible – and today’s restrictions will help us reach that point sooner.

For more information about this most recent provincial health order, please visit https://www2.gov.bc.ca/gov/content/covid-19/travel/current.

PROVINCIAL HEALTH ORDER

Effective November 19, 2020

November 19, 2020 – Provincial Health Officer Dr. Bonnie Henry has released a new set of protocols to help limit the spread of COVID-19. These include:

  • Mandatory use of civilian face masks in all public indoor areas.
  • Only socializing with people in your immediate household.

The well-being of our guests has always been of the utmost importance, and as such, we have undertaken significant efforts to ensure that future stays with us will be as relaxing and worry-free as always.

In consultation with WorkSafeBC, the BC Hotel Association, and the Government of British Columbia, we have implemented the following measures:

Public Amenities

  • Civilian face masks must be worn in all indoor public spaces at the resort.
  • Currently amenities including picnic tables, the BBQ recreation area, are temporarily closed. Guests wishing to BBQ are encouraged to bring small portable propane barbecues for their convenience to be used on the grounds. For your continued safety, propane BBQ use is not allowed on the second floor patios.
  • All public touch points are cleaned frequently.
  • Signs have been posted around the grounds to encourage hand hygiene and social distancing.
  • We encourage everyone to support and follow social distancing parameters.

Front Desk

  • Plexiglass guards have been installed at the front desk.
  • Room keys are cleaned between each guest’s use.
  • Guest belongings, such as luggage, will not be touched by staff.

Housekeeping

  • Every room will have a grace period for cleaning before the next guest check-in. After checkout, rooms will not be entered for a minimum of 3 hours to ensure the safety of our staff. Housekeeping, wearing approved personal protective equipment, will then thoroughly clean every room, including laundering all linens, and disinfecting surface touch points.
  • In accordance BC regulations, housekeeping will not be provided for the duration of your stay.
  • Linens will be cleaned on the highest heat setting in preparation of your stay.

Staff Policy

  • Staff are required to stay home if sick.
  • Face masks must be worn by all employees in all indoor public spaces at the resort.

* Please note that our processes are continually evolving as a result of the guidance we receive from government, industry, and health organizations. As such, our measures, and all of the information provided on this page is subject to change without notice.